I'm actually working on it. Essentially, I'm giving my reliable people the hours they want and the unreliable person is on part-time, with the intention that I am hiring/transferring in a second part-timer. If there is a point that I feel like I'm working too much, I'll just take a vacation day. Or bother a part-timer to cover a shift. I do have one person from another store who simply just wants to work 2 days a week, that's it, because we are her second job. I can work with that! :D